User Notice for private-labeled Well Before respirators

31 Jul.,2025

 

SUZHOU SANICAL PROTECTIVE PRODUCT MANUFACTURING CO., LTD.

苏州世康防护用品有限公司

User Notice

Dear Customers/consumers,

 

Suzhou Sanical Protective Product Manufacturing Co., Ltd. (SSP) is a protective respirator  NIOSH respirator approval holder. We have 13 TC numbers approved by NIOSH.

 

Recently, NIOSH identified three SSP private-labeled Well Before respirators that were not conforming to our internal requirements and quality management system. 

 

These three respirators include the followings:

NIOSH approval TC-84A-7447, under private label Well Before P/N WB-N-200

NIOSH approval TC-84A-8146, under private label Well Before P/N WB-N-900-M

NIOSH approval TC-84A-6810, under private label Well Before, P/N WB-N-600

 

The nonconforming issues included:

1. Approval label has a discrepancy with the phone number on carton not matching NIOSH records

and change to formatting (i.e., red boxes used instead of borders).

*The correct telephone number on the Approval Label, to match the documentation supplied to NIOSH, is 001 4697671124. 

2. User Instructions has several discrepancies throughout. The phone number has been changed and formatting not followed, such as bolding and italicizing font, exactly how the “User Instruction” was accepted by NIOSH.

*The correct User Instruction approved by NIOSH are as following:

*The correct abbreviated label versus incorrect abbreviated label:

 

Our internal preliminary investigation showed that it was caused by quality management problems, 30 samples from each of the most recent manufactured, WB-N-200 and WB-N-900-M, were sent to NIOSH for testing and per testing found these samples passed performance efficiency, only mistakes in the private label and box design, which was inconsistent with NIOSH records. We have actively contacted the customer and NIOSH to resolve these issues ASAP.

 

If you have any other concerns or immediate questions about the affected respirators, please contact us in China or Well Before in USA directly.

Manufacturer (SSP) :

(From 9:00 A.M to 17:30 P.M. Beijing time)

E-mail: service@cemask.com

Tel: +0086-512-66100068

Cell phone: +0086 18934592529

Seller (Well Before):

(7:00 A.M till Midnight CST)

E-mail: support@wellbefore.com

After-sales hotline: +1-214-416-9009

 

 

THANKS AND BEST REGARDS,

 

SUZHOU SANICAL PROTECTIVE PRODUCT MANUFACTURING CO., LTD.

 

Submitted By:

Jessica Zheng

Date:

February 9, 2025

Audited By:

Steven. Qi

Date:

February 9, 2025