Parts availability?

29 Aug.,2023

 

Alb said:

We haven't had many good news stories on body parts availability.

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I am sorry to hear about your misfortune.
This has been our experience of requiring parts on our MG ZS EV ( Gen 1 model )
We had over a two week wait for a electric hand brake motor, then almost another two week wait, for a rear brake calliper to rectify the problem on our car.
In that time, the car was stranded at the dealership awaiting parts.
The hire car was returned 2 days short of a month, from the day our car arrived at the dealership.
The fault was diagnosed straight away and the parts ordered on the very same day.
Both parts where installed in less than 2 hours, after the second part arrived.
MG notified the dealer that the second part was arriving and instructed them to install the part on the same day !.
Total cost of the parts £160.
Cost of the hire car to MG - I would guess at around £2,000.
This is the reason that MG where pushing the dealer to complete the car.
Fuel costs to ourselves, around £150 in four weeks.
You maybe lucky and find the parts are "in stock" in the U.K.
If not, they will go on a "Back Order" list and are then coming in from China.
I am so sorry to say, that you could be in for a bit of a wait .
The car will need to be inspected and then stripped ASAP.
Only then can a list of parts can be compiled, then the ordering process can take place.
Not what you want to hear of course, but that has been our experience of awaiting for parts.
It has to be said in all fairness, this is just not isolated to MG.
Other manufacturers are suffering similar supplier problems as we all cutely aware, due to what is going on in the world right now !.

I am sorry to hear about your misfortune.This has been our experience of requiring parts on our MG ZS EV ( Gen 1 model )We had over a two week wait for a electric hand brake motor, then almost another two week wait, for a rear brake calliper to rectify the problem on our car.In that time, the car was stranded at the dealership awaiting parts.The hire car was returned 2 days short of a month, from the day our car arrived at the dealership.The fault was diagnosed straight away and the parts ordered on the very same day.Both parts where installed in less than 2 hours, after the second part arrived.MG notified the dealer that the second part was arriving and instructed them to install the part on the same day !.Total cost of the parts £160.Cost of the hire car to MG - I would guess at around £2,000.This is the reason that MG where pushing the dealer to complete the car.Fuel costs to ourselves, around £150 in four weeks.You maybe lucky and find the parts are "in stock" in the U.K.If not, they will go on a "Back Order" list and are then coming in from China.I am so sorry to say, that you could be in for a bit of a waitThe car will need to be inspected and then stripped ASAP.Only then can a list of parts can be compiled, then the ordering process can take place.Not what you want to hear of course, but that has been our experience of awaiting for parts.It has to be said in all fairness, this is just not isolated to MG.Other manufacturers are suffering similar supplier problems as we all cutely aware, due to what is going on in the world right now !.

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